Amazon Advocate , Product Reviews
Job summaryThe Ring Product Reviews team is looking for highly motivated team members who are up for the challenge of handling neighbor escalations within every level of our organization.
Neighbor Advocates bleed orange and blue with the understanding that positive neighbor experiences and our products are the keys to our future.
If your personal mission is to turn each and every neighbor's experience into a fantastic one, then this is the team for you.
Key job responsibilities Continuously manage and nurture dedicated product reviews on Amazon.
com Respond publicly to specific product reviews directly on Amazon.
com, providing technical insights and recommendations while protecting our Brand Provide exceptional technical assistance and customer service for highly escalated challenges with care and commitment to improve our reviewers' overall satisfaction with Ring Regularly organize review trends and share it with the appropriate departments Work with Product Teams to identify and escalate system errors and other technical issues Create a weekly report on Review outreach and turnaround for your specific product accounts Collaborate with your Supervisor and the Customer Satisfaction Manager on strategies to increase reviewer engagement and maintain high levels of community retention Effectively turn neighbors into influencers.
Estimated Salary: $20 to $28 per hour based on qualifications.
Neighbor Advocates bleed orange and blue with the understanding that positive neighbor experiences and our products are the keys to our future.
If your personal mission is to turn each and every neighbor's experience into a fantastic one, then this is the team for you.
Key job responsibilities Continuously manage and nurture dedicated product reviews on Amazon.
com Respond publicly to specific product reviews directly on Amazon.
com, providing technical insights and recommendations while protecting our Brand Provide exceptional technical assistance and customer service for highly escalated challenges with care and commitment to improve our reviewers' overall satisfaction with Ring Regularly organize review trends and share it with the appropriate departments Work with Product Teams to identify and escalate system errors and other technical issues Create a weekly report on Review outreach and turnaround for your specific product accounts Collaborate with your Supervisor and the Customer Satisfaction Manager on strategies to increase reviewer engagement and maintain high levels of community retention Effectively turn neighbors into influencers.
Estimated Salary: $20 to $28 per hour based on qualifications.
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