Registered Nurse RN Operations Support Specialist Customer Service & Call Center - Mesa, AZ at Geebo

Registered Nurse RN Operations Support Specialist

Primary City/State:
Mesa, ArizonaDepartment NameMed/Surg-Hosp-Genl Surg 3BWork ShiftVariedJob CategoryNursingHelping nurses help patients.
At Banner Health, nurses spend less time on paperwork and more time with patients.
If you want to make a difference in people's lives - and your own - this could be the opportunity you've been waiting for!If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience.
Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and is recognized by U.
S.
News and World Report as one of Phoenix's Best Hospitals.
We provide an abundance of exceptional opportunities with more than 600 licensed beds, including over 100 dedicated to children.
Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine.
With 21 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the daVincir Surgical System.
About Banner Children's Hospital at Desert If you desire to provide the best care possible to the most vulnerable patients, come to Banner Children's Hospital at Desert in Mesa, Ariz.
Within our 248-bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care.
Our facilities feature a recently expanded 104-bed NICU, a 24-bed PICU, six pediatric ORs and a 26-bed ED.
We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities.
With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.
POSITION SUMMARYThis position is responsible for supporting nurse leadership in the planning, development and execution of facility education for clinicians, supporting the on-boarding and orientation of newly hired registered nurses, career development and effective internal clinical communications.
This role performs under the guidance and direction of the chief nursing officer or designee and serves as a liaison between all disciplines by effectively communicating, educating and problem solving.
This position proactively supports the quality and continuity of services throughout the healthcare systems and assists in resolution of systems issues and enforces facility/unit/department policy/procedures and standards of care.
This position coordinates oversight of quality, risk management, safety and nursing standards and is a role model and resource person for providing quality patient care and maintaining clinical competency within the facility/unit/department; collaborates with Clinical Education to coordinate and support the on-boarding and precepting of newly hired nurses (this includes supporting programs and communication within the facility); develops and coordinates system and facility initiatives to promote clinical career development and lateral nurse pathways and may lead and implement facility clinical initiatives.
This position contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, safe care; and actively participates in the improvement of national nursing quality indicators and outcomes, such activities may include participating in professional organizations.
CORE FUNCTIONS Performs standard assignments within own job functions.
Expanding knowledge of fundamental theories, practices, procedures, and concepts within the job's function.
Identifies and solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using established procedures.
Analyzes developments in the field for others.
Responds to non-standard requests from internal and/or external customers; investigates with assistance from others, as needed.
Interacts primarily with department peers, supervisor, internal customers, patients and physicians.
Makes decisions within guidelines and policies that impact own priorities and allocation of time to meet deadlines.
MINIMUM QUALIFICATIONSMust possess knowledge of healthcare as normally obtained through the completion of a Associates degree.
Must possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice.
BLS certification is required.
Additional certification or continuing education may be required based on area of practice.
Requires a minimum of one year experience in an acute care hospital setting.
Minimal experience, typically gained through 0-2 years relevant experience.
Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONSBachelors degree is nursing preferred.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/VeteransOur organization supports a drug-free work environment.
Privacy Policy Recommended Skills Basic Life Support Behavioral Medicine Clinical Works Communication Critical Care Health Care Estimated Salary: $20 to $28 per hour based on qualifications.

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