Customer Service

Deanna Waite 

  2052 W Main St. #13
Mesa, AZ 85201   830.743.8822   turtle79dw@yahoo.com

Objective
Seeking a position that will utilize my people and computer skills, my ongoing education in Law and my sales and customer service experience.
Experience 

         2013-2013            Corner Store Valero           San Antonio,TX

         Customer Service Representative

  • Cashier, Janitor, Stocker, Food Handler
  • Started January 2013
  • Left with notice June 2013

 

2010-2012             Spic N Span           New Braunfels, Texas
Owner
• Started my own cleaning company in the greater New Braunfels area.
• Perform managerial and supervisory duties such as running a crew, making schedules and administering payroll accounts.
• Teach and assist new employees in excellent residential cleaning and detailing services.
• Beginner level experience in Quick-Books Suites.


2008-2010            The SCOOTER Store          New Braunfels, Texas
Rehab Inside Sales Support Representative
• Assist inside sales agents as well as other team managers in closing a sale, entering data into files.  
• Perform final error-proofing of files to be sent to billing and other various departments.

• 1 year experience in customer care department placing outbound calls to customers.


1998-2008      Hospitality Services           Vacaville, CA
Customer Service Representative
• Worked at various companies in the customer service and food service industries.
• Assisted customers via phone or in person.
• Handled cashier, sales, and inventory responsibilities.

 

 


Education
2007 – Present University of Maryland University College Online
Student
• Began online education toward a bachelor’s degree in Legal Studies in Fall 2007.
• Major in Legal Studies; Minor in Criminal Justice. Maintains a 3.5 GPA.
Still pursuing this degree through online studies.

 

 

Skills 
PeopleSoft Experience

Cysco Dialer
17 years Customer service experience

Data entry [30wpm], Inbound & Outbound Calls

Microsoft Word, Excel, PowerPoint, Outlook, Access
Beginner experience in Quick-Books Suites

 

References and Strengths are available upon request.

  • ID#: 73303
  • Location: Mesa, AZ , 85201

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