Customer Service

825 W. Kiowa Ave.     Phone: 602-397-5721
Mesa, AZ 85210     Email:


* Customer service experience in working with customers in stressful situations being calm, alert and quickly respond to needs of customers
* Excellent communication skills with a smile in person and on phone
* Multi-Tasking skills and complete projects on time
* Meet confidentiality policies and procedures
* Reliable transportation and organized lifestyle/able to work scheduled hours
* Ability to work as a team member
* Appropriate energy level with the ability to follow direction and perform tasks according to policies and procedures


Circle K     Chandler, AZ
Assistant Manager/Manager     July 1998 – Oct 2012
* Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
* Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
* Inventory stock and reorder when inventory drops to a specified level.
* Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
* Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
* Prepared and review operational reports and schedules to ensure accuracy and efficiency.
* Set goals and deadlines for the site.
* Assigned employees to specific duties.
* Planned, administered and controlled budgets for contracts, equipment and supplies.
* Monitored facility to ensure safety and maintenance
* Scheduled work hours, resolved conflicts, determined salaries.

Gila River Casino     Chandler, AZ
Cage Cashier     October 2007 – August 2009
* Maintained confidentiality of customer transactions.
* Cashed checks and processed credit card advances for patrons.
* Counted funds and reconciled daily summaries of transactions to balance books.
* Recorded casino exchange transactions, using cash registers.
* Followed all gaming regulations.

Macys     Tempe, AZ
Credit Customer Service Representative      April 2001-May 2004
* Answered incoming calls, greeting callers, providing information, transferring calls when necessary.
* Performed clerical duties, such as typing, accepting orders, updating accounts.
* Resolved customer service and billing complaints by performing activities such as adjusting accounts, updating address and phone numbers.


Central High School     Graduated
Davenport, IA     H.S. Diploma

  • ID#: 77335
  • Location: Mesa, AZ , 85210

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Call Center Customer Service Representative (T...
Phoenix, AZ Cox Communications
Claims Customer Service
Phoenix, AZ WellCare Health Plans Inc.
Customer Service Lead - Athleta - Kierland Com...
Scottsdale, AZ Gap, Inc.
Customer Service / SAP
Phoenix, AZ Kforce
Customer Service Representative Team Lead
Phoenix, AZ Cognosante
Entry Level Customer Service Rep
Tucson, AZ American Red Cross