Administrative Assistant/Experienced Professional
Marina D. Higdon
(480) 654-4343 (H)
Seeking career opportunity as an administrative professional in the Phoenix, AZ Metro area.
International Association of Administrative Professionals (IAAP) – Member of Excellence since 2008. AZ-NV-NM Division President Elect 2013.
LinkedIn profile http://www.linkedin.com/pub/marina-higdon/1b/971/140
Administrative Assistant – Mercer Aug. 2013-November 2013
Assisted with travel arrangements, expense reports, and calendar (Outlook) to schedule meetings, interviews, and onboarding of new employees. Trained in peering of documents and invoices, correspondence, meeting notes, charts, diagrams, and tables.
Administrative Assistant III – Underwriting - Bank of America Sept. 2011-May 2013
Supported two VPs Underwriting and eight Team Leaders, with staff of approximately 100. Pulled production reports, updated bulletin board, published monthly newsletter. Made all travel arrangements, and submitted all expense reports. Requested and maintained corporate credit cards. Requested new technology and upgrades, facilities maintenance and repairs, office supplies. Participated in safety committee, corporate campaigns, and special events, i.e., United Way, Employee Health Benefits, Ergonomics training. Reported staff changes, updated distribution lists for VPs and Team Leaders, issued and audited associates access badges. Reserved conference rooms, prepared VPs and leaders for meetings, web meetings, and maintained calendars of daily activities, 1:1s, travel, vacations. Prepared correspondence, responded to email inquiries, distributed communications. Managed repair/maintenance of office equipment - telephones, pcs, laptops, copiers, fax, and scanners. Facilitated issuing of parking stickers for associates. Collaborated with other Bank administrative assistants nationwide through an internal administrative professional's network. Made sure all unit associates completed assigned training within deadlines.
Sr. Legal Administrative Assistant – Bank of America July 2004 –Sept. 2011
Administrative support to Assistant General Counsel, attorneys and paralegals, utilizing Microsoft Office Suite applications – Outlook, Word, Excel, Power Point, Access, Visio, plus Adobe and Legal Billing applications.
Administration of calendars, organization of conferences, web meetings, and travel, submission of expenses, editing and proofreading, reports, correspondence, email, electronic filing, storage of documents, legal billing support, research, plus scanning, faxing, and copying of documents.
Sr. Analyst – Nationwide Mutual Insurance Co. February 2001 – May 2004
Database entry/maintenance/testing – legal billing
Administrative support – calendars, travel, expenses, reports, correspondence, email, filing, legal billing support, plus scanning, faxing, and copying.
Administrative Assistant/Translator & Interpreter – Alpha Owens Corning (AOC) March 1997 – July 1998
Assisted with communications with AOC's joint venture in Mexico, and development programs in South America (including Brazil), South Africa, and several European countries.
Supported HR, Engineering, and Global Purchasing VPs, and extended support to Executive Assistant to CFO and CEO.
Licensed to teach
Faculdade de Filosofia, Ciências e Letras "Nossa Senhora do Patrocínio"
B.A. Languages and Literature
English and Portuguese
Licensed to teach
American Field Service International Scholarship
William R. Boone High School – Orlando, FL
High School Diploma – Academic Course
The University of Michigan – English Language Institute
Certificate of Proficiency in English
Specialization Certificate- Linguistics, Languages, and Literature
INVOLVEMENT AND ACTIVITIES
International Association of Administrative Professionals (IAAP) - not for profit 2006-Present
IAAP Kachina-East Valley Chapter President www.kachinachapter-iaap.org 2010-2012
IAAP AZ-NV-NM Division President-Elect www.iaap-az-nv-nm.org 2013