Administrative Professional

Marina D. Higdon


Seeking career opportunity as an administrative professional in the Phoenix, AZ Metro area.

International Association of Administrative Professionals (IAAP) – Member of Excellence since 2008. AZ-NV-NM Division President Elect 2013.

LinkedIn profile


Administrative Assistant – Mercer Aug. 2013-November 2013

Assisted with travel arrangements, expense reports, and calendar (Outlook) to schedule meetings, interviews, and onboarding of new employees. Trained in peering of documents and invoices, correspondence, meeting notes, charts, diagrams, and tables.

Administrative Assistant III – Underwriting - Bank of America Sept. 2011-May 2013

Supported two VPs Underwriting and eight Team Leaders, with staff of approximately 100. Pulled production reports, updated bulletin board, published monthly newsletter. Made all travel arrangements, and submitted all expense reports. Requested and maintained corporate credit cards. Requested new technology and upgrades, facilities maintenance and repairs, office supplies. Participated in safety committee, corporate campaigns, and special events, i.e., United Way, Employee Health Benefits, Ergonomics training. Reported staff changes, updated distribution lists for VPs and Team Leaders, issued and audited associates access badges. Reserved conference rooms, prepared VPs and leaders for meetings, web meetings, and maintained calendars of daily activities, 1:1s, travel, vacations. Prepared correspondence, responded to email inquiries, distributed communications. Managed repair/maintenance of office equipment - telephones, pcs, laptops, copiers, fax, and scanners. Facilitated issuing of parking stickers for associates. Collaborated with other Bank administrative assistants nationwide through an internal administrative professional's network. Made sure all unit associates completed assigned training within deadlines.

Sr. Legal Administrative Assistant – Bank of America July 2004 –Sept. 2011

Administrative support to Assistant General Counsel, attorneys and paralegals, utilizing Microsoft Office Suite applications – Outlook, Word, Excel, Power Point, Access, Visio, plus Adobe and Legal Billing applications.

Administration of calendars, organization of conferences, web meetings, and travel, submission of expenses, editing and proofreading, reports, correspondence, email, electronic filing, storage of documents, legal billing support, research, plus scanning, faxing, and copying of documents.

Sr. Analyst – Nationwide Mutual Insurance Co. February 2001 – May 2004

Database entry/maintenance/testing – legal billing

Administrative support – calendars, travel, expenses, reports, correspondence, email, filing, legal billing support, plus scanning, faxing, and copying.

Administrative Assistant/Translator & Interpreter – Alpha Owens Corning (AOC) March 1997 – July 1998

Assisted with communications with AOC's joint venture in Mexico, and development programs in South America (including Brazil), South Africa, and several European countries.

Supported HR, Engineering, and Global Purchasing VPs, and extended support to Executive Assistant to CFO and CEO.


PUCC Campinas

B.S. Psychology

Licensed to teach

Certified Translator


Faculdade de Filosofia, Ciências e Letras "Nossa Senhora do Patrocínio"

B.A. Languages and Literature

English and Portuguese

Licensed to teach


American Field Service International Scholarship

William R. Boone High School – Orlando, FL

High School Diploma – Academic Course

The University of Michigan – English Language Institute

Certificate of Proficiency in English

PUCC Campinas

Specialization Certificate- Linguistics, Languages, and Literature


International Association of Administrative Professionals (IAAP) - not for profit 2006-Present

IAAP Kachina-East Valley Chapter President 2010-2012

IAAP AZ-NV-NM Division President-Elect 2013

  • ID#: 80572
  • Location: Mesa, AZ , 85207

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